Server Support Engineer

Work Location: Chennai | Experience: 2+ Years Relevant Experience Notice Period: Immediate Joiner

Job Description:

· Responsible for Domain controller.

· Responsible for managing Desktops.

· Responsible for Server administration.

· Responsible for physical Server administration.

· Responsible for server and desktop hardening.

· Responsible for Printing queries and administration.

· Responsible for checking alerting systems and managing system alerts.

· Responsible for Windows Server and Desktop patching (WSUS).

· Providing 2nd/3rd line support and administration of the company’s local and remote network.

· Implementation of client network and security configurations working from low level designs.

· Ownership, diagnosis and resolution of domain controller faults and problems in both hardware and software.

· Service Desk with regards to client affecting network problems, including regular updates, status of resolution and provide documentation where required including network diagrams.

· Ensuring internal and client SLAs are met.

· Working with Infrastructure engineers for Datacenter installs, updates, fault analysis and decommissioning.

· Installing and configuring computer systems.

· Diagnosing and solving hardware/software faults.

· Assisting with infrastructure upgrades & change control of infrastructure

· Inventory & auditing of the physical assets and maintenance contracts, ensuring asset registry is kept up to date.

· Documenting any new installation, or solutions found.

Skills that will help you in the role: (not a must)

· MCSA or MCSE certification

· Relevant industry understanding, in particular operating in a PCI compliant environment.

· Excellent customer skills for direct interaction with internal and external teams.

· Implementation and support of network management systems, including SNMP, NetFlow, Syslog